Professional Certificate Course | Training Mode: Online

 Course Introduction

This ISO 9001:2026 Internal Auditor Certificate Course is designed to provide participants with the knowledge, understanding and practical skills required to conduct internal audits of Quality Management Systems (QMS) within an organization.

The course focuses on understanding the requirements of ISO 9001:2026, evaluating organizational processes against applicable QMS requirements, and conducting systematic internal audits in accordance with ISO 19011:2018 – Guidelines for Auditing Management Systems, as applicable.

Participants will learn how to interpret QMS requirements, evaluate organizational processes, review documented information, identify nonconformities, collect objective audit evidence and prepare professional internal audit reports.

The programme also develops participants' understanding of quality policy, quality objectives, process-based management, risk-based thinking, leadership commitment, operational control, performance evaluation and continual improvement.

Through practical exercises, interactive discussions, case studies and workshop-based activities, participants will develop the competencies required to plan, conduct, report and follow up internal audits independently and professionally.

Course Objectives

The objectives of this course are to:

• Develop a comprehensive understanding of ISO 9001:2026 Quality Management System requirements.
• Explain the structure, clauses, principles and terminology of the QMS standard.
• Understand the relationship between ISO 9001 requirements and organizational business processes.
• Develop knowledge of internal auditing principles in accordance with ISO 19011:2018, as applicable.
• Build competency in preparing internal audit programmes, plans and checklists.
• Develop skills in conducting process-based and risk-based internal audits.
• Understand techniques for collecting and evaluating objective audit evidence.
• Develop competency in identifying, documenting and reporting audit findings.
• Understand nonconformity management, root cause analysis and corrective action follow-up.
• Prepare participants to perform internal audits independently, objectively and professionally.

Key Course Outcomes

After successful completion of this course, participants will be able to:

• Understand the clause-by-clause requirements of ISO 9001:2026.
• Interpret QMS requirements and evaluate organizational compliance.
• Understand quality management principles, process approach and PDCA cycle.
• Understand the development and implementation of a Quality Policy.
• Evaluate Quality Objectives and their performance.
• Understand the principles, terminology and stages of internal auditing.
• Prepare an internal audit programme and audit plan.
• Develop ISO 9001 internal audit checklists.
• Conduct document reviews and process-based audits.
• Collect, verify and evaluate objective audit evidence.
• Identify and document audit findings and nonconformities.
• Prepare professional QMS internal audit reports.
• Conduct opening and closing meetings.
• Evaluate corrective actions and verify their effectiveness.
• Support continual improvement of the organization's QMS.

Benefits from This Course

Key benefits participants can achieve:

• Professional Quality Management System training.
• Expert-led and practical training sessions.
• Interactive learning and workshop-based activities.
• Clause-by-clause understanding of ISO 9001 requirements.
• Practical internal audit checklist preparation.
• Hands-on audit planning and reporting exercises.
• Knowledge of audit evidence collection and nonconformity reporting.
• Professional networking opportunities.
• Development of relevant QMS auditing skills.
• Improved professional competence in quality management and auditing.

Course Contents Modules:

Module 01: Introduction to Quality Management Systems (QMS) and ISO 9001:2026

1. Introductory Session
2. Introduction to ISO and the ISO 9000 Family of Standards
3. Introduction to ISO 9001:2026 – Quality Management Systems
4. History and Evolution of ISO 9001: Previous Editions and Major Changes
5. Benefits and Business Value of Quality Management Systems
6. Quality Management Principles and Customer Focus
7. Process Approach, PDCA Cycle and Risk-Based Thinking
8. Overview of ISO 19011:2018 – Guidelines for Auditing Management Systems

Module 02: Understanding ISO 9001:2026 Requirements and QMS Implementation

1. Structure, Scope and Key Terms of ISO 9001:2026
2. Clause 4: Context of the Organization and Interested Parties
3. Clause 5: Leadership, Commitment and Quality Policy
4. Clause 6: Planning, Quality Objectives, Risks and Opportunities
5. Clause 7: Support, Resources, Competence, Awareness and Documented Information
6. Clause 8: Operation and Operational Control
7. Clause 9: Performance Evaluation, Monitoring, Measurement and Management Review
8. Clause 10: Improvement, Nonconformity and Continual Improvement
9. Quality Policy Preparation and Quality Objectives Evaluation
10. QMS Document Review and Internal Audit Checklist Preparation

Module 03: QMS Internal Audit Principles, Planning and Preparation

1. Introduction to Internal Auditing and Audit Terminology
2. Principles of Auditing and Auditor Responsibilities
3. Auditor Competence, Independence, Objectivity and Professional Conduct
4. Establishing an Internal Audit Programme
5. Audit Planning, Scope, Criteria and Objectives
6. Preparation of Audit Plans and Audit Checklists
7. Review of QMS Documents, Procedures, Records and Work Instructions
8. Process-Based Auditing and Risk-Based Audit Planning
9. Audit Sampling Techniques and Collection of Objective Evidence
10. Audit Opening Meeting and Communication with Auditees

Module 04: Conducting Internal Audits, Reporting and Follow-Up

1. Conducting Internal Audits Against ISO 9001:2026 Requirements
2. Interview Techniques, Observation and Document Verification
3. Collection and Evaluation of Audit Evidence
4. Identification and Classification of Audit Findings
5. Identification and Documentation of Nonconformities
6. Root Cause Analysis and Corrective Action Evaluation
7. Preparation of QMS Internal Audit Reports
8. Presentation of Audit Findings and Closing Meeting
9. Audit Follow-Up and Verification of Corrective Action Effectiveness
10. Practical Internal Audit Workshop and Checklist Presentation

Practical Assessment Requirements:

• Preparation of an ISO 9001:2026 Internal Audit Checklist
• Preparation of an Internal Audit Plan
• Practical Audit Exercise / Case Study
• Preparation of an Internal Audit Report
• Viva Voce Test

Training Methodology

The course will be delivered through an interactive, practical and workshop-based training approach to ensure participants understand both the requirements of ISO 9001 and the application of internal auditing techniques.

The training methodology will include:

• Instructor-led online training sessions.
• Clause-by-clause explanation of ISO 9001:2026 requirements.
• Interactive discussions and question-and-answer sessions.
• Practical examples from different organizational processes.
• Case studies on QMS implementation and audit findings.
• Internal audit planning and checklist development exercises.
• Practical demonstration of audit interviews and evidence collection.
• Nonconformity identification and reporting exercises.
• Group discussions and problem-solving activities.
• Preparation and presentation of internal audit reports.
• Practical assignments and knowledge assessment.

Who Should Attend?

This course is suitable for:

• Top Management and Department Heads.
• Quality Assurance (QA) Managers and Officers.
• Quality Control (QC) Managers and Executives.
• QMS Managers, Coordinators and Officers.
• Existing and Aspiring QMS Internal Auditors.
• Management System Professionals and Consultants.
• Production, Operations and Process Managers.
• Compliance and Risk Management Professionals.
• Personnel responsible for maintaining QMS documentation.
• Professionals involved in monitoring legal, regulatory and customer requirements.
• Anyone involved in implementing, auditing, maintaining or supervising an ISO 9001 Quality Management System.

Training Media

Training Mode: Online Training

Course Information

Course Title: Internal Auditor Certificate Course on ISO 9001:2026 – Quality Management Systems (QMS)

Course Type: Professional Certificate Course

Training Mode: Online

Course Provider: Compliance Training (BD) Limited (CTBL)

Assessment: Practical Assignments, Audit Exercise and Viva Voce

Certificate: CTBL Internal Auditor Certificate upon successful completion and fulfillment of applicable assessment requirements.

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