**Certificate Shall Be Awarded after the successful completion of the Training'

Course Introduction:

Work in a team is the brand slogan of being succeeded in jobs today. As Supervisor or Manager, you lead and manage a team daily. It is a challenging task to manage a team for anyone who manages people. When people work well together they produce a synergy and enable the team to ultimately accomplish organization goals. Working in a happy and successful team is extremely satisfying to any leader or member of a team. The cooperative atmosphere, the ease of achieving results and the sense of belonging to a successful team is very appealing. Working as part of such optimal teams is the dream of any individual and organization. An effective leader earns the respect of his/her team members and builds a harmonious working environment. This training module has been designed accordingly & participants will be highly benefited from this course in their personal & professional life.

Course Outcomes:

After the completion of this course, participants will be able to:

·         Analyze your team and balance it efficiently to receive maximum results

·         Identify how teams progress overtime and how does this impact team members

·         Apply Team Building skills

·         Evaluate a team’s balance based on Team Roles

·         Fine tune communication skills when relating with team members

·         Manage Team conflicts

·         Apply emotional intelligence  skills

·         Understand the how to delegate

·         Deliver constructive feedback and praise

·         Use Coaching techniques to improve team performance

 Course Contents:

Module 1: Introduction to each other/Orientation

 Module-2: Concept of Team

·         Definition & Feature of Team

·         Group versus Team

·         Necessity of Team & Team management

·         Benefits of Team management

·         Team Effectiveness Model

·         Principles of Working Within a Team

Module 2: Team’s Life Cycle

·         Techniques of Team Formation

·         Team Leader and Team Members

·         Feature of an Effective Team Leader and Team Member

·         Group Task

Module 3: Leadership Style

·         Effective Leadership Styles

·         Influencing factory of leadership styles

·         Team wining tips

·         Reasons to Fails Team

·         Group Tasks/Brain storming

Module 4: Team Problems

·        Identify team problems

·        Indexing team problems

·        Root cause analysis of team problem

·        Resolution tips of team problems

Module 5: Team Building

·         Team Building Checklist

·         Roles in Team Building

·         Team building criteria

·         Types of team building

·         Team building model analysis

·         Video display on team building

Module 7: Fine Tuning Communication Skills

·         Communication Within Team

·         Some Barriers to Communication

·         The Three V’s of Communication (Verbal, Visual and Vocal)

·         Avoiding Toxic Words

·         Improving Team Communication

·         Group Activity

Module 8: Conflicts of Team

·         What is Conflict?

·         Consequence of Conflicts

·         Techniques to Manage Conflicts

·         Video Display

Module 9: Improve Your Emotional Intelligence Leading a Team or Staff

·         Emotional Intelligence in Teams

·         Interpersonal Intelligence and Intrapersonal Intelligence

·         Analysis Competency Model of Emotional Intelligence

·         Characteristics of ‘A’ Star Performance

·         Emotional Self-Awareness

·         Group Tasks

Module 10: Delegation

·         Difference Order Giving and Delegation

·         Effective Delegation

·         Benefits of Delegation

·         Eight Tips How to Delegate

·         Group Activity

Module 11: Coaching Your Team

·         What is Coaching

·         Coaching Team Members to Improve Performance

·         Structured Coaching Session Using The Grow Model

·         Two Important Skills for Coaching

·         Coaching Guidelines

·         Group Tasks

Target Participants

1.      Team Leaders,

2.      Project Leaders,

3.      Managers,

4.      Supervisors or

5.      Anyone who manages a team

# Training Methods:

1.   Lecture

2.   Discussion

3.   Case Study

4.   Video show

# Training Method: Online Virtual