Course Introduction

The Workplace Leadership and Management Skills course is designed to develop the essential leadership competencies, managerial knowledge and practical skills required to lead teams, manage workplace activities, improve employee performance and achieve organizational objectives effectively.

The course focuses on leadership fundamentals, management principles, leadership styles, communication skills, team building, employee motivation, performance management, decision-making, problem-solving, conflict management, delegation, time management, workplace discipline and organizational development.

Participants will learn how to lead diverse teams, communicate effectively, motivate employees, manage workplace challenges, resolve conflicts, delegate responsibilities, monitor performance and develop positive workplace relationships.

The programme emphasizes practical leadership exercises, workplace-based case studies, management simulations, role-playing activities and real-life organizational scenarios to strengthen participants' leadership capabilities and promote effective people management, teamwork and organizational performance.

The course aims to develop competent and responsible workplace leaders who can manage people, resources and operational activities while promoting productivity, accountability, employee engagement and continuous improvement.

Course Objectives

The main objectives of this course are to:

• Understand the fundamental principles of leadership and management.
• Develop effective workplace leadership and managerial competencies.
• Understand different leadership styles and their practical applications.
• Develop effective communication and interpersonal skills.
• Improve team building, employee engagement and motivation.
• Develop skills in performance management and employee development.
• Understand effective delegation and responsibility assignment.
• Develop decision-making and problem-solving capabilities.
• Manage workplace conflicts and challenging situations.
• Improve time management and productivity.
• Develop coaching, mentoring and feedback skills.
• Promote professional behaviour, accountability and ethical leadership.

Course Learning Outcomes

Upon successful completion, participants will be able to:

• Explain the fundamental concepts of workplace leadership and management.
• Differentiate between leadership and management responsibilities.
• Identify and apply appropriate leadership styles.
• Demonstrate effective workplace communication skills.
• Build, manage and motivate high-performing teams.
• Delegate tasks and responsibilities effectively.
• Set performance expectations and monitor employee performance.
• Apply coaching, mentoring and feedback techniques.
• Identify workplace problems and make effective decisions.
• Manage employee conflicts and challenging workplace situations.
• Apply effective time and task management techniques.
• Develop employee engagement and accountability.
• Promote teamwork, discipline and positive workplace culture.
• Contribute to organizational effectiveness and continuous improvement.

Target Participants

• Business Owners and Entrepreneurs.
• Managing Directors and General Managers.
• Department Heads and Functional Managers.
• Factory Managers and Production Managers.
• HR and Administration Managers.
• Compliance Managers and Officers.
• Operations Managers and Supervisors.
• Team Leaders and Line Supervisors.
• Assistant Managers and Deputy Managers.
• Executive and Senior Executive Professionals.
• Newly Appointed Managers and Supervisors.
• Management Trainees and Future Leaders.
• Project Managers and Coordinators.
• Professionals responsible for People Management and Team Leadership.

Content Modules:

Module 01: Fundamentals of Leadership & Management

1. Introduction to Workplace Leadership and Management.
2. Concepts, Principles and Functions of Management.
3. Differences Between Leadership and Management.
4. Roles and Responsibilities of Workplace Leaders.
5. Characteristics and Competencies of Effective Leaders.
6. Leadership Challenges in Modern Organizations.

Module 02: Leadership Styles, Approaches & Professional Behaviour

1. Understanding Different Leadership Styles.
2. Autocratic, Democratic and Laissez-Faire Leadership.
3. Transformational and Transactional Leadership.
4. Situational and Servant Leadership.
5. Selecting Appropriate Leadership Styles.
6. Emotional Intelligence and Self-Awareness.
7. Ethical Leadership and Professional Conduct.
8. Developing Personal Leadership Effectiveness.

Module 03: Effective Communication & Interpersonal Skills

1. Fundamentals of Effective Workplace Communication.
2. Verbal, Non-Verbal and Written Communication.
3. Active Listening and Effective Questioning.
4. Professional Communication with Employees and Management.
5. Giving Instructions and Communicating Expectations.
6. Effective Feedback and Performance Discussions.
7. Workplace Communication Barriers and Solutions.
8. Managing Difficult Conversations Professionally.

Module 04: Team Building, Employee Motivation & Engagement

1. Principles of Effective Team Building.
2. Team Development and Team Dynamics.
3. Roles and Responsibilities Within a Team.
4. Employee Motivation Theories and Practical Applications.
5. Employee Engagement and Workplace Satisfaction.
6. Building Trust, Cooperation and Collaboration.
7. Recognition, Appreciation and Employee Empowerment.
8. Developing a Positive and Productive Workplace Culture.

Module 05: Performance Management, Coaching & Delegation

1. Fundamentals of Employee Performance Management.
2. Setting SMART Goals and Performance Expectations.
3. Key Performance Indicators (KPIs) and Performance Monitoring.
4. Performance Appraisal and Evaluation.
5. Coaching and Mentoring Techniques.
6. Effective Feedback and Employee Development.
7. Delegation of Authority and Responsibilities.
8. Managing Underperformance and Performance Improvement.

Module 06: Decision-Making, Problem-Solving & Conflict Management

1. Fundamentals of Managerial Decision-Making.
2. Decision-Making Models and Techniques.
3. Workplace Problem Identification and Analysis.
4. Root Cause Analysis and Corrective Actions.
5. Critical Thinking and Analytical Skills.
6. Workplace Conflict Identification and Management.
7. Negotiation and Conflict Resolution Techniques.
8. Managing Difficult Employees and Workplace Situations.

Module 07: Time Management, Productivity & Workplace Discipline

1. Fundamentals of Effective Time Management.
2. Planning, Prioritization and Task Management.
3. Setting Goals and Managing Workload.
4. Effective Meeting and Activity Management.
5. Improving Individual and Team Productivity.
6. Workplace Discipline and Professional Accountability.
7. Managing Stress and Work-Related Pressure.
8. Monitoring Operational Performance and Results.

Module 08: Practical Leadership Exercises, Case Studies & Final Assessment

1. Practical Leadership Style Identification Exercise.
2. Workplace Communication and Role-Playing Activities.
3. Team Building and Employee Motivation Exercises.
4. Performance Management and Delegation Case Studies.
5. Practical Decision-Making and Problem-Solving Exercises.
6. Workplace Conflict Resolution Simulation.
7. Leadership Action Plan Development.
8. Final Assessment and Practical Evaluation.

Training Methodology

The course will follow a practical, interactive and participatory training approach.

• Instructor-Led Training.
• Interactive Lectures and Discussions.
• Leadership and Management Principles Interpretation.
• Workplace-Based Leadership Case Studies.
• Team Building and Group Activities.
• Communication and Role-Playing Exercises.
• Employee Motivation and Performance Management Exercises.
• Practical Coaching and Mentoring Demonstrations.
• Decision-Making and Problem-Solving Activities.
• Conflict Management Simulations.
• Leadership Self-Assessment.
• Group Discussions and Experience Sharing.
• Practical Assessment and Feedback.

Assessment & Evaluation

Participants may be evaluated through:

• Written Knowledge Assessment.
• Leadership and Management Principles Quiz.
• Leadership Style Identification Exercise.
• Workplace Communication Assessment.
• Team Building and Motivation Exercise.
• Performance Management Case Study.
• Decision-Making and Problem-Solving Assessment.
• Workplace Conflict Resolution Exercise.
• Leadership Action Plan Preparation.
• Final Viva / Oral Assessment.

Course Summary Information

• Course Title: Workplace Leadership and Management Skills
• Training Mode: Online Training
• Course Type: Professional Certificate Training Course
• Duration: 08 Sessions / 08 Hours (Online)
• Class Frequency: 2 Days per Week
• Session Duration: 1 Hour per Session
• Total Modules: 08
• Classroom Training: 10:00–5:00 (Day-Long Training)
• Registration Fee: BDT 3,500/- (Online Training)
• Registration Fee: BDT 4,500/- (In-Person Classroom Training)
• Registration Hotlines: 01739-138399 & 01839-920810

Training Provider

Compliance Training (BD) Limited (CTBL)

Website: www.compliancetrainingbd.com

Email: compliancetrainingbd2019@gmail.com

Registration Hotlines: 01739-138399 & 01839-920810

Quality Training is Our Motto.