Certificate Shall be Awarded after the Successful Completion of the Training

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Course Introduction

Grievance, grievance compliance, grievance process, grievance resolution process are the key compliance audit challenges for the industries. Appropriate competencies are pre-requirement to do these issues fruitfully. This Grievance Compliance training course has been designed by accumulating applicable all Grievance compliance issues accordingly to meet the social compliance audit requirement accordingly. This training will be more helpful for the participants.

Course outcomes:

After the completion of this course, a participant will be able to understand

·       The issues of Grievance & its compliance audit impact

·       Different types of Grievance & its mechanism

·       Process of Grievance reporting & recording

·       Process of grievance resolutions (Internal & External Grievance)

·       Techniques of Grievance Survey

·       Grievance mechanism related to auditing issues

·       Grievance mechanism worker’s training issues

·       Required documentation on grievance & its mechanism

Special Benefits from this Course:

·       Quality Training

·       Expertise training

·       Interactive Learning Style

·       Certificate from a legally permitted training institute

·       Interactive learning & workshop

Course Content(s)

·       Welcome & Introductory Session

·       Course objectives & importance

·       Brief Introduction to Grievance & Its Compliance

·       Feature & Types of Grievance of Industrial Grievance

·       Major cause of Grievance

·       Grievance under section 33 of Labor Code-2006 & Internal Social Standards

·       Organizational conflict & its nature, types & resolutions process under laws & standards

·       Internal & External grievance: Types, nature, Redressal process under laws & Standards

·       Investigate and resolve grievances at the lowest possible level in the enterprise

·       Grievance resolutions process as per BLL ’06, ILO, & International Social Standards

·       Motivation: Feature, Types of Motivation, effective techniques to motivate the anger

·       Grievance Survey: It’s feature, types & techniques & documentation process

·       Grievance Flow Chart

A: Internal & External Flowchart to receive the Grievance

B: Internal & External Flowchart to resolution of Grievance

·       Internal & external grievance reporting process

·       Grievance checklist management

·       Grievance: Do’s & Don’t

·       Grievance: Required Personnel Competencies

·       Grievance: personnel Training & Awareness

·       Grievance audit management documentation

·       Factory preparing tips on Grievance mechanism

Closing the Session

Who should attend?

·       Compliance Professional

·       Welfare Professional

·       HR & Admin Professional

·       Health & Safety Professional

·       Worker representatives

·       Anyone who feels interest on Grievance Mechanism Compliance

Training Methods:

·       Presentation

·       Case Study

·       Group Discussion

·       Brainstorming

Course Summary:

·       Online Virtual Training

·       02 Modules & 05 Sessions

·       Google Meet Link’s Training

·       Certificate Course & Certificate shall be awarded

·       02 Soft PDF Training Module shall provide

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Certification:

Certificate Shall be Awarded after the Successful Completion of the Training

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কেন কমপ্লায়েন্স ট্রেনিং (বিডি) থেকে করবেন:

১। সরকার অনুমোদিত প্রতিষ্ঠান

২। ১০০% লিগ্যালি পারমিটেড প্রতিষ্ঠান

৩। ওয়ার্ল্ডওয়াইড অনলাইন ভেরিফাইয়েবল সার্টিফিকেট

৪। ইন্ডাস্ট্রি লেভেলের অভিজ্ঞ প্রশিক্ষক

৫। নাম্বার ওয়ান কমপ্লায়েন্স ট্রেনিং ইনস্টিটিউট ইন বাংলাদেশ

Registration Hotlines:

01739-138399

01312-138399

01824-576598

01772-825678

WhatsApp Number:

01739-138399

01312-138399

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Registration Fee:

BDT 2000/- Per Person

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Payment Modes:

Bkash A/C: 01739-138399 (Personal)

Nagad A/C: 01739-138399 (Personal)

DBBL Rocket A/C: 01739-1383997 (Personal)

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DBBL Nexus Pay-01:

Card Number:0121 0845 8527

A/C Name: Mohammad Abdur Rahman

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Bank Account Number

A/C NAME: MOHAMMAD ABDUR RAHMAN

A/C NUMBER: 3001570018186

ROUTING NUMBER: 090262087

BRANCH: IBRAHIMPUR BANK: DUTCH-BANGLA BANK LTD.

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Email: compliancetrainingbd2019@gmail.com

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